Patience. Knowledge. Perseverance When it was time to refinance our mortgage, I immediately thought to call Silvana My expectations were exceeded by far. We were offered options that we did not know even existed - she found a way for us and made it possible to unlock the equity in our home. When you need a mortgage run, don’t walk to Fairway!
Silvana was easy to reach and great to communicate with.
Silvana truly made the process very simple for us. What made her service outstanding, is the fact that she was available for us at any time of the day to address any questions we might have. In this competitive market you need a lender that is constantly available to provided documents for offers . I am glad I picked the Fairway team, the process was simple and everyone was a pleasure to work with .
Patient, understanding and willing to explain everything in fine detail.
Clear communication, promises followed by actions, results as promised.
The customer service Silvana provide was topnotch. She is very knowledgeable in her field. We are grateful to Silvana, she helped us in the complete process.
The service and dedication from all team members was superb!
Silvana made this process so simple and even on Maternity Leave she still continued to follow up and manage every step of our loan process. She truly is the definition of a hardworking mother! The care she has for her clients is out of this world. I give her my highest recommendation to anyone buying a home!
Silvana Made sure to go above and beyond to help me and my wife through this process. Amazing customer service!
From day one Silvana has been an amazing and very helpful person. We are truly grateful to have worked with her and her team. She truly went above and beyond for us and our family. Thank you from the bottom of our hearts.
We finished on time! Silvana was very attentive to us during the whole process!
Silvana is a great person to work with very diligent and great customer service!
Knowledge and friendliness! And awesome speed to close the process
Silvana and her team made the refinance easy and painless. They gave great advice and when any issue came up, had great ways to resolve it.
Silvana was amazing to work with for my refinancing. I have been through the process multiple times and this has been the absolute best. It was a painless experience. She was extremely knowledgeable, gave me plenty of options, not pushy and wanted me to do what was best for me. I couldn’t have asked for a better experience and wouldn’t think twice about using her again.
Silvana was great throughout the whole process, lending a helping hand and making the process as smooth as possible. Thank you for always trying to find the best possible outcome.
Questions were answered in a quick manner
Are you currently working with a Fairway Mortgage Planner?