Our goal each day is simple - help people do better in life.
It is cliché to say that we care about our customers, but at Fairway, we truly are interested in providing a mortgage experience that will set the stage for your financial future.
What makes Fairway different?
Fairway's Mortgage Planners have a vested interest in helping you buy a home. They will find the best loan at the best rate possible and take
excellent care of you. After all, you are entrusting us to assist in one of the largest financial transactions of your life and we respect and appreciate your confidence in us.
You will find our team to be honest, respectful of your time, and willing to help in any way possible. When other mortgage companies turn you down, it's likely because they haven't taken the time to unearth all of the information. We prove to the banks that credit scores are more than numbers - they are the sum of the challenges we all face.
Our team promises to close your loan on time with complete accuracy and answer any questions that you may have. The best, most accurate operations team in the business supports each loan officer. They ensure that all documents are complete and turn in your paperwork early so that there is no last-minute pressure on you.
Test in the field
Our reputation in the mortgage industry for being reliable is unmatched. Once you finance a loan through Fairway, we are confident that you will be a customer for life.
We are a resource to our Realtor partners
Service
We deliver a consistent, level-ten experience for real estate partners and homebuyers
Speed
We issue fast pre-approvals through the FairwayNOW app and quick answers to questions that your buyers have. It's easy and convenient.
Experience
We offer a variety of loan programs, competitive rates, and incredible customer service.
Integrity
We are accountable, transparent, and honest about timelines and expectations.
Communication
We set the bar for communication with homebuyers and real estate partners throughout the loan process and adhere to schedule for smooth closings.
Promotion
We market you and our closings on our website and through social media.
Training
Fairway builds relationships through trusted collaboration and ongoing marketing seminars, and by giving you the tools you need to be successful.
Marketing
We invest in you and teach you to use the platforms and tools available. Learn to master these social media tools!
Technology
We provide an incredible online app for easy applications and updates via FairwayNOW. We explain loan scenarios using Mortgage Coach and we partner to grow your business using HomeScout.
Community
Fairway is located right here in our community, so we are ready to partner with you on a local level.
Our History
Fairway Independent Mortgage Corporation was founded in 1996 by Steve Jacobson. Just five years after opening its doors, Fairway reached the $1 billion funded mark. With a strong focus on purchase business, we continue to grow each year, funding $17.5 billion in 2016.
Customer service is a way of life at Fairway. Not only are we dedicated to finding the best rates for our customers, we also offer some of the fastest turn times in the industry. Our goal is to act as your trusted advisor,providing highly personalized service and guiding you through every step of the loan process. It's all designed to exceed your expectations, guarantee your satisfaction, and earn your trust.
Fairway is dedicated to the highest level of service, demonstrated through consistent, informative communication with clients and their real estate partners. Our main priority is ensuring that the trust we are given is backed by accurate, on-time paperwork delivered with the best technology available. We strive to streamline the mortgage process for our clients and make it stress free for all parties involved.
Fairway Independent Mortgage Corporation is licensed in all 50 states and has headquarters in Madison, WI, and Carrollton, TX.
At Fairway, we strongly believe that the way we do things is just as important as what we do. Every employee is guided by our Core Values, which form the foundation on which we work and conduct ourselves. These values are not descriptions of the work we do as a company or the strategies we employ to accomplish our mission; they underlie our work, how we interact with each other, and guide us in determining how to best serve our customers, employees, and local communities.
